Of enterprise workers will be using softphones
over desk phones by 2024.

Is your organization ready for UCaaS?

Learn from your Peers

"Gartner® analyzed 110 Peer Insights™ reviews to identify lessons learned while implementing unified communications as a service (UCaaS). This report focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?” "

  • Look to future needs
  • Run extensive tests
  • Train end users
  • Seek vendor assistance

Complete this Form to Access Gartner's Report

What's included..

"Key lessons learned and most cited recommendations by Peer Insights reviewers to help application leaders in the implementation process of UCaaS."

Gartner©, Gartner Peer Insights™ ‘Lessons Learned’: Implementing Unified Communications as a Service, Peer Contributors, 26 April 2022. 
Gartner and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

"There are multiple solutions across so I would do a thorough comparative assessment and make a decision on moving ahead with the right one."

Gartner R-Small
— Business Professional, Service Sector